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Blink Shopping FAQ
Q: What is Blink Shopping?
A: Blink Shopping is a new way to shop at BlizzCon. You can place your order online before BlizzCon starts, and pick up during the show at a time that's convenient for you.
Q: Where do I go to pickup my order?
A: Hall E at BlizzCon. Follow the signs for the Gear store and the Blink Shopping line. Once you get to the front of the line, show your QR code, and we'll scan it and package up your order.
Q: How long does it take to pick up?
A: The BlizzCon app will have the estimated line time for Blink Shopping. Once you get to the front of the line, picking up your order is very quick.
Q: What products are available?
A: All products that you can purchase at the store will be available for Blink Shopping. If a product is sold out, it will be sold out both online and in the standby line. We may have more inventory available to ship to your home on gear.blizzard.com.
Q: What if a product sells out?
A: Once you place a Blink Shopping order, your items will be reserved. We may sell out for new orders, but don’t worry, your products are on hold, and will be available when you come to pick them up.
Q: What happens if I forget to pickup/can’t make it?
A: Please don't forget! We won't be able to send those items to you, so we'll cancel your order and refund your payment. Please allow a few days for refunds to process - expect to see your refund by shortly after the show.
Q: What payment methods can I use for Blink Shopping?
A: Only credit card and paypal payments are accepted by Blink Shopping.
Q: Can I apply a discount or coupon to my Blink Shopping order?
A: Coupons and discounts are not valid on orders through Blink Shopping.
Q: How much does it cost to use Blink Shopping?
A: Blink Shopping is a complementary service for BlizzCon attendees.
Q: Can someone else pickup my order for me?
A: Yes, please ensure they have the order ID and QR code when they pickup. They will also need a BlizzCon ticket to enter the convention.
Q: Can I combine with shipped order?
A: Sorry, we can't combine Blink Shopping orders with orders delivered to your home. You'll need to place two separate orders.
Q: How can I return a product while at the show?
A: If you aren’t satisfied, bring your order back to our customer support line at the shop, and we’ll refund or exchange your product. Refunds may take 1-2 business days to process.
Q: How can I return a product after the show closes?
A: Please click here to create an RMA, and we will help you return the product.
Q: When will my card be charged?
A: We will charge your card after you pickup your items. You will see an authorization charge on your statement until you pick up, this confirms that the funds are available.